Return Policy

Conditions for returning already purchased products:

  1. Contact us by email, stating your order number and which items you wish to return. Contact email: sales@palmers.bg
  2. We will send you instructions for returning the products via the Speedy courier company. The return courier fee is paid by you directly to Speedy. Please send the products you wish to return together with the receipt issued to you by Speedy upon delivery of your order.
  3. Once we receive the products in their original packaging, unopened and unused, we will refund the amount to you via bank transfer or cash on delivery through Speedy.

If you have any questions, please contact us at: sales@palmers.bg

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